Cookie Policy

Last Updated: 19/09/2026

This Cookie Policy explains how Melmount Electrical & Electronics (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website melmount.co.ke. It explains what these technologies are, why we use them, and your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or work more efficiently, as well as to provide reporting information and enhance user experience.

  • First-Party Cookies: Cookies set directly by Melmount Electrical & Electronics to enable website functionality (such as keeping items in your shopping cart).

  • Third-Party Cookies: Cookies set by parties other than us, enabling third-party features or functionality on our site (such as embedded maps, analytics, or social media links).

2. Why Do We Use Cookies?

We use first-party and third-party cookies for several operational and functional reasons:

Cookie Category Purpose & Usage
Essential / Strictly Necessary Required for technical reasons so our website functions properly. They enable core site features like user authentication, shopping cart retention, and checkout sessions.
Performance & Analytics Help us understand how visitors interact with our website by gathering anonymous information (e.g., page visit counts, loading speeds, popular product categories like home or kitchen appliances).
Functionality & Convenience Used to recognize you when you return to our website, allowing us to remember your preferences (e.g., saved login state or store preferences).
Targeting & Marketing Help deliver relevant advertisements, track the effectiveness of marketing campaigns, or facilitate communication links (such as directing orders to WhatsApp).

3. Specific Cookies Used on Melmount.co.ke

Our website operates on WordPress/WooCommerce infrastructure. Key cookies utilized include:

  • WooCommerce Session Cookies: woocommerce_items_in_cart, woocommerce_cart_hash, and wp_woocommerce_session_ — these store temporary shopping cart choices and cart modifications.

  • Authentication Cookies: wordpress_logged_in_ and wordpress_sec_ — created when you log into your customer account to keep you signed in securely.

  • Analytics Cookies: Standard session cookies that monitor website traffic patterns to ensure site performance and security.

4. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through your web browser settings.

  • Browser Controls: Most web browsers allow you to manage your cookie settings (block, disable, or delete cookies) via the browser options or settings menu (Chrome, Edge, Firefox, Safari, etc.).

  • Impact of Disabling Cookies: If you choose to reject or block essential cookies, you can still browse our product catalog, but certain core features—such as adding items to your cart or logging into your account—may not function properly.

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this page regularly to stay informed about our use of cookies and related technologies.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us:

  • Business Name: Melmount Electrical & Electronics

  • Physical Address: Haki Business Centre, Price Road, Nairobi, 2nd Floor, Shop 325

  • Phone / WhatsApp: +254 721 318 832 / +254 797 436 663

  • Website: https://melmount.co.ke/